top of page
Search


james rowell
Jun 16, 20222 min read
How tangled are your processes?
Productivity Improvements or Processes in a Tangle? There are trials being conducted for working 4 days a week, and still being paid for...
17 views0 comments

james rowell
Mar 18, 20220 min read
35 views0 comments


james rowell
Mar 8, 20223 min read
Not Letting Processes Hold up the Business
Problem In a busy 24/7 365 day operations business, the directors realised that they were facing difficulties with providing staff to...
58 views0 comments


james rowell
Feb 8, 20221 min read
“You were only supposed to blow the b..... doors off!!” - Did you check what the customer wants now?
(Photo Source: Border Mail) Knowing what customers need, as in the famous fictious 'bank job', is important, – and as we escape from the...
19 views0 comments


james rowell
Feb 8, 20211 min read
Process Thinking – Growing the Business Effectively
A client business recently said that processes had been simple, "although now the business is bigger most operations are carried out by...
28 views0 comments


james rowell
Oct 13, 20202 min read
Service Re-Design: Win-Win!
A service re-design in which everyone wins. Business Take-aways: Reduced costs of service provision, reduced resourcing for each client,...
22 views0 comments

james rowell
Jun 5, 20201 min read
Jo’s on Holiday! Who should I ask about …
Processes, well designed - make life simpler, smoother, and your business more attractive, and more profitable. Yes, it’s that time of...
39 views0 comments


james rowell
May 18, 20201 min read
Create Competitive Capability – Step by Step
Images of Sir Tom Moore (c) 2020 Michelle Turner Processes meeting successful criteria will enable you to win profitable business. That’s...
13 views0 comments


james rowell
Jan 3, 20201 min read
Not Enough Capacity in the Business?
Are you sure that’s the reason? If the process takes a long time to complete, then there will be a wait for the output. Maybe the machine...
13 views0 comments
bottom of page