CLIENT AND CUSTOMER FEEDBACK
Client comments, feedback and application of Process knowledge from successful projects working with Advent Management. Based on training events, group facilitation, and consultancy projects.
WORKSHOP TAKE-AWAYS
Delegate feedback from Process Design Workshops
Delegates comments on what they will take back to their organisations
- Build effective processes that are easy to follow
- Communicate the purpose of processes to generate commitment in the organisation
- Create processes that teams and stakeholders understand
The workshop delivery: interactive, made me think about my business context, and the workbook - a useable take-away.
See
PROCESS STRATEGY REVIEW
Client Feedback
The process review was through a detailed investigation and our report was delivered ahead of the agreed deadline.
The review project focussed on the systems functions (processes).
It provided us the information to create a clear path for future strategic developments.
James possesses very good investigative and analytical skills.
Highly recommended. (Group MD Security Business)
PROCESS DEVELOPMENT PROJECT
Client Feedback
Taking a business–oriented approach we were able to identify processes which were good, which needed improvements and those that could be removed.
Not only that, through a consultative approach with Advent we developed our own capabilities in terms of a 'process perspective' about how we do things.
Now we have effective processes to service our customers and clients, helping us continue to grow; and the capabilities to drive our own improvements. (MD People Services Business)
WHERE WILL YOU TAKE YOU BUSINESS? COMPLETE YOUR STORY HERE...
Competitive Consistent Effective Processes
Complete your story here... ... If you would like to have competitive, consistent processes that makes your business more cost effective, and your customers more loyal... ...
Contact James to arrange an initial discussion on how to make your processes more consistent, more dependable, more effective.