Real solutions to real problems
Following the merger of two businesses providing complementary product sets, the owners realised that some of the internal operations were not operating as smoothly as they might hope.
There were now 2 Sales/Specification depts. and two teams of engineers providing service to the designers and installers.
Following the merger, a level of competitive behaviour grew between the two sites, which didn’t enable knowledge sharing, and the ‘one-stop’ service that customers expected didn’t emerge.
GRID-LOCKED: NOT SEEING THROUGH THE TREES
Exhibition stand designers Nimlok were pleased to bounce back after the Covid-19 lockdowns. Their business is building attractive and engaging stands for their customers, and exhibitions had been curtailed during that time.
Increased demand put great pressure on their internal capabilities, not least in the storage area. In the warehouse, access and accessibility to the storage crates was extremely limited. They needed to improve this part of the operations.