CONSISTENT SERVICE - COMPETITIVE CAPABILITIES -
LOYAL CUSTOMERS

Process Design for Business - Working with You

A client's comment -"The review project focussed on taking a business–oriented approach; we were able to identify processes which were good, needed improvements or could be removed; creating a clear path for future strategic developments.

Our whole team have really enjoyed working with James on the internal review. He possesses very good investigative and analytical skills and delivered a thorough and detailed report ahead of the agreed deadline".

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Advent Management’s philosophy is that where processes are well-designed, consistent, and support customers’ needs, will boost your business - saving money and improving profitability.

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Working alongside client business, we establish rapport with service-oriented and customer-led companies to develop consistent processes and strategy.

With managers, staff and customers we achieve new insights into operations strategy, identifying processes that are no longer relevant and re-designing processes to serve your markets effectively.

By undertaking industry/customer  research which informs the decision-making thinking, you can create reliable, consistent processes that drive your competitive capability.

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Businesses create stronger capabilities and provide a greater competitive service for their customers.

CREATING CONSISTENT COMPETITIVE SERVICES IN YOUR BUSINESS

ADVENT MANAGEMENT

Services

STRATEGIC PROCESS REVIEW

Match Services to Customer Needs

Businesses gain a focus and direction for the review/design and development of processes to create a successful way forward. Process redesign is based on addressing the actual competitive pressures in your market(s).

PERFORMANCE AUDIT

Create Consistent and Reliable Processes

Recommendations are made on processes and operations where key improvements or desired developments can be achieved.

DEVELOPMENT FACILITATION AND WORKSHOPS

Team Development and Process Design

Team-based process design/ development programmes and facilitation activities. Work on the issues, develop the solutions. Expert guidance where independent facilitation is preferable or internal expertise is not available.