PROCESS DESIGN FOR BUSINESS - WORKING WITH YOU - FOR YOUR CUSTOMERS
Create Consistent Service - Competitive Capabilities and Loyal Customers
A client's comment -"The review project focussed on taking a business–oriented approach; we were able to identify processes which were good, needed improvements or could be removed; creating a clear path for future strategic developments.
Our whole team have really enjoyed working with James on the internal review. He possesses very good investigative and analytical skills and delivered a thorough and detailed report ahead of the agreed deadline".
Advent Management’s philosophy is that where processes are well-designed, consistent, and support customers’ needs, will boost your business - saving money and improving profitability.
Working alongside client business, we establish rapport with service-oriented and customer-led companies to develop consistent processes and strategy.
With managers, staff and customers we achieve new insights into operations strategy, identifying processes that are no longer relevant and re-designing processes to serve your markets effectively.
By undertaking industry/customer research which informs the decision-making thinking, you can create reliable, consistent processes that drive your competitive capability.
Businesses create stronger capabilities and provide a greater competitive service for their customers.
CREATING CONSISTENT COMPETITIVE SERVICES IN YOUR BUSINESS
STRATEGIC PROCESS REVIEW
Match Services to Customer Needs
Businesses gain a focus and direction for the review/design and development of processes to create a successful way forward. Process redesign is based on addressing the actual competitive pressures in your market(s).
Create Consistent and Reliable Processes
Recommendations are made on processes and operations where key improvements or desired developments can be achieved.
DEVELOPMENT FACILITATION AND WORKSHOPS
Team Development and Process Design
Team-based process design/ development programmes and facilitation activities. Work on the issues, develop the solutions. Expert guidance where independent facilitation is preferable or internal expertise is not available.